This tutorial focuses on setting up MS Outlook 2003, but these settings are similar in other versions of MS Outlook. You can set up email in other versions of Outlook by using the settings in this tutorial.
1. After opening up Outlook, browse to Tools -> Email Accounts:

2. Next, select "Add a new e-mail account" and click "Next >":

3. Select the POP3 option and click "Next >."

4. This will bring you to the settings page as shown below.
- Server Information:
- Incoming mail server (POP3): Fill in your website domain name, but use "mail" in place of "www" (i.e., mail.yourdomain.com).
- Outgoing mail server (SMTP): Again, fill in your website domain name, but use "mail" in place of "www" (i.e., mail.yourdomain.com).
- Logon Information: You must use your FULL email address in User Name field. Make sure that your website name (yourdomain.com) is spelled correctly.
- More Settings:
Click the "More Settings..." button. This will bring you to the next screen where you'll need to make changes.

5. On this screen:
- If you like, you can give your email account a indentifiable "familiar" name, such as "My Mail Account" or "Business Account", etc.
- Then, click the "Outgoing Server" tab, which will bring you to the next screen.

6. On the Outgoing Servers settings:
- Make sure you check the "My outgoing server requires authentication" box
- Click the bullet that says "Use same settings as my incoming mail server"

7. Next, click on the Advanced tab:
- In the Outgoing server (SMTP) field, change the port number to 26
- Click OK

8. You are now back to the main settings screen (below):
- Make sure the box that saying "Remember password" is checked
- Now click the button that says "Test Account Settings" and you will see the next screen

9. You should see all green check marks. If this is not the case, please contact us (clients only) and we'll try to help you resolve the problem over the phone. Either way, close this window by clicking "Close" after the test has finished.

10. You are now back to the main settings screen. From here it's very important that you click the "Next" button, and on the last screen (below) click the "Finish" button. This will ensure that all your changes are saved.

Congratulations! You can now send and receive mail via Outlook!
Access to Web Mail
Anytime you are on the road or are having access issues with Outlook, you can always check your email directly on the server by visiting http://yourdomain.com/webmail (replace with your domain name). You will be asked for your username and password. These are your full email address (name@yourdomain.com) and your email password. You will have the option of using one of three email clients after you log in. We suggest using Horde for temporary quick and easy access.
Other Email Programs
Another resource for step-by-step directions for other email programs, such as MacMail, Opera, etc., is Free Email Tutorials. Although there is a good deal of advertising on this site, the instructions are helpful.
NOTE: As a courtesy, we may provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. We may also provide direction to third-party websites for additional information, but we do not endorse or bear liability for use of information found on such third-party websites. |